FREQUENTLY ASKED QUESTIONS (FAQs)

1. What products does Zulmajaz Trader sell?

We specialize in personal care items including shampoos, facewash, body lotions, and skincare essentials.

2. Are your products original and safe to use?

Yes, all our products are 100% genuine, safe, and carefully sourced to ensure the best quality for our customers.

3. How can I place an order?

Simply browse our website, add products to your cart, and proceed to checkout. You can also contact us directly on WhatsApp: 0303-5224609 for assistance.

4. What payment methods do you accept?

We accept Cash on Delivery (COD) as well as Easypaisa / JazzCash advance payments for order confirmation.

5. Do you deliver across Pakistan?

Yes, we offer nationwide delivery. Your order will be shipped safely to your doorstep anywhere in Pakistan.

6. How long does delivery take?

Standard delivery time is 3 to 5 working days, depending on your location.

7. Can I return or exchange a product?

We allow returns/exchanges for damaged, defective, or wrong items within 2 days of delivery. Please contact us immediately with proof.

8. How can I contact customer support?

You can reach us at:

• Email: zulmajaztrader@gmail.com

• Phone/WhatsApp: 0303-5224609
  Our support team is available Monday to Saturday, 10 AM – 7 PM.